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Follow-up desk

DK-21

Patients due back who have not booked, and the reminders sent to them.

A reminder goes out seven days before the follow-up date, three days before, on the day, and three days after it has passed unbooked. Running this twice in one day sends nothing twice.

Due back

Nobody is waiting to be chased Nothing is wrong. Every patient given a follow-up date has either booked, or is not due yet.

Reminders sent

No reminder has been sent from this facility The list above is who would be reminded. Nothing goes out until the sweep runs — by the button above, or by a scheduler calling the same route once a day.